What is CCM?
The Children’s Centre Management Information System; CCM, is used by Children’s Centres in Barnet to record information about families, children and carers that access their services.
CCM can be accessed through the internet at https://barnetccm.org.uk/CCMWebLive, using your username and password.
Access for new Children’s Centre CCM users
All new CCM users must complete the CCM introduction training provided by the Family Services Systems & Data Team before access will be granted.
This must be requested using the CCM System Access Request Form by user’s line manager.
Completed forms should be sent to: email@example.com
All new CCM users must have been set up with an email account at their Children’s Centre so that log in details can be sent to them.
Please note: log in details will not be sent to generic email accounts.
The above are the minimum requirements for allowing access to a database that holds personal and sensitive personal data.
The Family Services Systems & Data Team provide an email support service for CCM users.
All queries/issues to be sent to the dedicated support email account: firstname.lastname@example.org
The information to be supplied by the Children’s Centre to CCM Support will include (as a minimum):
- user’s name
- user’s telephone number
- details of incident, including screen shots where appropriate
- client identification number (if support call is related to a client record).
Email subjects should include the subject of the support call.
CCM user guidance
You can download the below documents for support on using the system:
|CCM Portfolio of Documents||The CCM Portfolio of information Documents has three parts:
||All users of CCM|
|CCM Basic User Guidance||The basic user guide is aimed at hands-on first time users of CCM that will be
inputting data to the system.
|All users of CCM|
|CCM Superuser Guide||Guidance for CCM system superusers and Children’s Centre Managers.||Children's Centre Management and CCM Superusers|
|CCM Barcoding and Messaging Guide||
Guidance on using barcoding and messaging within CCM.
There is a separate CCM messaging acceptable use policy that forms part of this document (appendix 1)
|All users of CCM|
|Guidance on using CCM casework functionality for maintaining family support records.||Children's Centre Management, Family Support staff and CCM Superusers|
|Full list of Barnet postcodes by children's centre reach, ward, LSOA and deprivation score.||Children's Centre Management and CCM Superusers|